Skip to main content

KEYNOTE THEATRE 2

Loading
01 Oct 2025
  1. Demonstrate how disparate, non-communicating technology systems ("fractured tech stack") hinder QSR performance, and how moving towards an integrated ecosystem can directly increase revenue streams an ...
30 Sep 2025
  1. Kevin Dixon, Director of Partnerships, will be exploring the Tevalis Technology Playbook and discussing how operators can leverage their tech to enhance their business. Kevin will be joined by Paul Be ...
01 Oct 2025
  1. In the fast-paced world of hospitality, every minute counts. Join Harry Wales, Account Executive at Deputy, as he explores how hospitality operators are cutting admin time, streamlining rotas, and boo ...
01 Oct 2025
  1. In today's fast-moving hospitality industry, forecasting is no longer a luxury — it's a foundational layer for decision-making. Yet, in many restaurant chains, forecasts are scattered across tools: on ...
30 Sep 2025
  1. In From Transaction to Connection: The Loyalty Shift, we explore how loyalty in QSR is evolving—from reward programs to relationship-building. Through real-world cases, expert insights, and open debat ...
01 Oct 2025
  1. AI, automation and digitalisation can help to streamline operations and reduce costs. In this live Q&A session, Lightspeed experts will answer your most pressing questions about running a smarter, mor ...
30 Sep 2025
  1. Over the past decade, hospitality has been at the heart of the UK high street revival, from vibrant food halls and pop-ups to immersive, experience-led venues. This session reveals how seamless, next- ...
01 Oct 2025
  1. In hospitality, your people make the magic happen. But with packed shifts, high turnover and non-stop guest demands, how do you keep your deskless workforce informed and engaged? In this panel, leader ...
30 Sep 2025
  1. AI is transforming every corner of the workforce — and hospitality is no exception. In an industry defined by fast pace and thin margins, smarter tools aren’t a luxury — they’re a necessity.  Join us ...
01 Oct 2025
30 Sep 2025
  1. BE-A is an advanced humanoid receptionist powered by AI and large language models. It transforms front desk operations by working 24/7, speaking over 100 languages and responding to any guest requests ...
01 Oct 2025
  1. In today’s evolving hospitality landscape, licensed and non‑licensed venues alike are discovering a powerful opportunity in the booming adult alcohol‑free drinks market. In this dynamic session, Club ...

 

KEYNOTE THEATRE 3

Loading
30 Sep 2025
  1. "Hotel in Cloud" a new operating model and technology provided to hotels to reduce hardware and asset footprint by moving the core applications to the cloud to improve service availability and experie ...
01 Oct 2025
  1. In a world where new tech emerges almost daily, standing still isn’t an option. Tom James takes us inside the transformation journey at Bill’s. From the innovations already shaping today’s operations ...
30 Sep 2025
  1. Shaking up the restaurant industry requires radical innovation. In our minds, that means vertically integrated robotics hardware, software and Al. You can' t expect to create generational productions ...
01 Oct 2025
  1. In his keynote, Jurriaan will explore Montcalm Collection’s commitment to sustainability, highlighting Inhabit Hotels as the first B Corp-certified hotel in the UK. He will discuss how the group integ ...
30 Sep 2025
  1. Brunning & Price maintains daily changing menus across all 90 sites while navigating complex food safety and allergy regulations. Kieron's presentation examines how menu development processes have evo ...
30 Sep 2025
  1. When Andrew joined Tortilla in 2023, it was clear the business was well behind the tech curve. Since then, working with his team and tech partners, they have implemented major changes and driven signi ...
30 Sep 2025
  1. From growing up with hospitality legend Salvatore Calabrese ‘The Maestro’ to finding my passion for people in the early years of my career, this is the story of how a deep obsession with potential led ...

 

SEMINAR THEATRE 7

Loading
30 Sep 2025
  1. “Money in Motion: The Past, Present and Future of Payments” explores how payment technologies have evolved from analogue to invisible, shaping modern hospitality. Presented by Tobi Caesari, SVP Global ...
01 Oct 2025
  1. Sharing the Greatest Story Never Told, Troy Wrigley introduces the most cost-effective way of solving climate change. Energy efficiency. Quietly revolutionising energy consumption, it’s the cleanest, ...
30 Sep 2025
  1. AI isn’t what you think it is – and that’s exactly the point. This talk cuts through the noise to show how so-called ‘artificial intelligence’ is really just a smarter way to spot patterns in your dat ...
01 Oct 2025
  1. Achieving Net Zero in the hospitality sector can feel overwhelming, especially when tackling Scope 3 emissions, shifting culture, and managing energy use across multiple sites. In this seminar, Consul ...
30 Sep 2025
  1. This session explores the evolving role of AI in hospitality - what it can do well, where the human touch still matters, and how multilingual AI receptionists are already transforming guest support, c ...
01 Oct 2025
  1. Hotels lose up to 30% of purchased food before it reaches a guest’s plate—hurting margins and the environment. In this session, Orbisk CCO and co-founder Richard Beks shares how AI-powered automation ...
30 Sep 2025
  1. In a hospitality world racing toward efficiency, the soul of service risks becoming collateral damage. This talk invites hoteliers, technologists, and designers to reimagine AI not as a tool for mass ...
01 Oct 2025
  1. In a rapidly evolving energy landscape, hospitality operators must balance guest satisfaction with cost control and sustainability. This session explores the transformative potential of blended renewa ...
30 Sep 2025
  1. This session will explore how modern critical communication and incident management software is transforming safety and security in the hospitality sector. We'll show how technology can create a proac ...
01 Oct 2025
  1. Join Water Direct and a leading hospitality partner as they explore why water continuity is rapidly becoming a strategic priority for the sector — and how proactive operators are taking steps before d ...
01 Oct 2025
  1. Discover how embedded payments are streamlining the entire guest journey—covering online ordering and reservations, face-to-face transactions, and final checkouts. By removing friction at these key to ...

 

SEMINAR THEATRE 8 SPONSORED BY Mapal-OS

Loading
30 Sep 2025
  1. Ken Ume is a seasoned product marketing leader with over 18 years’ experience in cloud tech, workforce tools and encryption. Now, as Head of Product Marketing at Mapal Group, he champions human-centre ...
01 Oct 2025
  1. In this inspiring and practical talk, New Yorker David Muniz shares how he and his partner turned a homesick craving into a thriving community brand, using smart email marketing, social storytelling, ...
30 Sep 2025
  1. As the UK prepares for major tipping reforms, hospitality operators are facing both risk and opportunity. In this session, Kirk Grogan, COO of TipHaus and US hospitality leader, shares lessons from th ...
30 Sep 2025
  1. Access to capital has long been a challenge for hospitality operators. But a new model is emerging: embedded lending. In this session, discover how leading delivery platforms are turning into financia ...
01 Oct 2025
  1. The UK hospitality industry is under pressure with rising labour costs, increased NI contributions and ongoing staffing challenges. But cutting colleague hours or raising prices isn’t the only option. ...
30 Sep 2025
  1. Ever heard about Experience selling, Strike rate and sales mix? Do you know how Burger King or other multi-unit organisations use these KPI's and techniques to increase sales? NDUX is an analysis & re ...
01 Oct 2025
  1. Drowning in spreadsheets but can’t see the value? You’re not alone. With guests engaging across so many platforms, it’s hard to keep up - let alone turn their scattered data into knowledge that boosts ...
30 Sep 2025
  1. Discover how technology has transformed security and operational efficiency in the hospitality industry. Learn how businesses such as Core Hospitality, Equinox Fitness Clubs, and GAIL's Bakery have si ...
01 Oct 2025
  1. Drawing on a unique perspective from Katie's expertise from an Operator to HR to Project Manager, this seminar offers a comprehensive guide to successfully implementing new technology. We'll cover cru ...
30 Sep 2025
  1. AI promises smarter forecasting, tailored solutions, and operational efficiency—but only if it’s built on the right data. We dive into the critical role of accurate, standardised, and personalised dat ...
30 Sep 2025
  1. Jeff will ask how can we stop the worst happening?- closed doors and shortened trading. He will discuss the problems that the hospitality industry is facing, how they are all solvable and that the sol ...