KEYNOTE THEATRE 2
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KEYNOTE THEATRE 3
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"Hotel in Cloud" a new operating model and technology provided to hotels to reduce hardware and asset footprint by moving the core applications to the cloud to improve service availability and experie ...
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In a world where new tech emerges almost daily, standing still isn’t an option. Tom James takes us inside the transformation journey at Bill’s. From the innovations already shaping today’s operations ...
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Shaking up the restaurant industry requires radical innovation. In our minds, that means vertically integrated robotics hardware, software and Al. You can' t expect to create generational productions ...
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In his keynote, Jurriaan will explore Montcalm Collection’s commitment to sustainability, highlighting Inhabit Hotels as the first B Corp-certified hotel in the UK. He will discuss how the group integ ...
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Brunning & Price maintains daily changing menus across all 90 sites while navigating complex food safety and allergy regulations. Kieron's presentation examines how menu development processes have evo ...
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When Andrew joined Tortilla in 2023, it was clear the business was well behind the tech curve. Since then, working with his team and tech partners, they have implemented major changes and driven signi ...
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A brief and well rounded review on AI in a QSR brand. How it can shape our way of thinking and who benefits the most.
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From growing up with hospitality legend Salvatore Calabrese ‘The Maestro’ to finding my passion for people in the early years of my career, this is the story of how a deep obsession with potential led ...
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I plan to take customers on the startup restaurant journey, with a major focus on how tech can stop you from muscling your business and enable you to find stability, profitability, and perhaps even a ...
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From booking to checkout, every part of a guest’s stay is touched by technology. We will explore how hospitality brands can use digital tools to create smoother, more personalized experiences—without ...
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Liz will be lifting the lid on the world’s first dynamic pricing solution for top bars and restaurants. Understand how flipping surge pricing on its head creates a win-win-win solution, delivering bot ...
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SEMINAR THEATRE 7
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How do you scale exceptional service in luxury hospitality while maintaining the personal touch? Join Tobias Caesari, SVP Enterprise Sales at Planet, and Sjoerd Brouwer, Director of Transformation Man ...
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Sharing the Greatest Story Never Told, Troy Wrigley introduces the most cost-effective way of solving climate change. Energy efficiency. Quietly revolutionising energy consumption, it’s the cleanest, ...
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AI isn’t what you think it is – and that’s exactly the point. This talk cuts through the noise to show how so-called ‘artificial intelligence’ is really just a smarter way to spot patterns in your dat ...
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Achieving Net Zero in the hospitality sector can feel overwhelming, especially when tackling Scope 3 emissions, shifting culture, and managing energy use across multiple sites. In this seminar, Consul ...
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Join Kate Media and Viva.com at the Hospitality Tech Show as we showcase how our partnership is driving hospitality’s digital transformation. KateMedia’s SaaS-first kiosks and table-ordering technolog ...
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This session explores the evolving role of AI in hospitality - what it can do well, where the human touch still matters, and how multilingual AI receptionists are already transforming guest support, c ...
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Hotels lose up to 30% of purchased food before it reaches a guest’s plate—hurting margins and the environment. In this session, Orbisk CCO and co-founder Richard Beks shares how AI-powered automation ...
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In a hospitality world racing toward efficiency, the soul of service risks becoming collateral damage. This talk invites hoteliers, technologists, and designers to reimagine AI not as a tool for mass ...
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In a rapidly evolving energy landscape, hospitality operators must balance guest satisfaction with cost control and sustainability. This session explores the transformative potential of blended renewa ...
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This session will explore how modern critical communication and incident management software is transforming safety and security in the hospitality sector. We'll show how technology can create a proac ...
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Join Water Direct and a leading hospitality partner as they explore why water continuity is rapidly becoming a strategic priority for the sector — and how proactive operators are taking steps before d ...
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In 1995, hospitality felt magical – hosts knew your name, servers remembered your preferences, and everything flowed seamlessly. Fast-forward to 2025: we have more computing power than ever, yet somehow the guest experience got worse. This session takes you on a journey from hospitality’s golden age through today’s fragmented reality (featuring “the restaurant that broke reality”) to a vision where we’ve cherry-picked the best of the past and enhanced it with invisible intelligence.With nearly half of businesses juggling multiple platforms and 44% betting on AI for efficiency gains, the future of hospitality tech is closer than you think.
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Discover how embedded payments are streamlining the entire guest journey—covering online ordering and reservations, face-to-face transactions, and final checkouts. By removing friction at these key to ...
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SEMINAR THEATRE 8 SPONSORED BY Mapal-OS
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