Elavon

Why Elavon?

We’re the team at the crossroads between your guests, the banks and card brands, representing the needs of your business within the heart of the payments ecosystem.

 

Across Europe, we look after 14%* of all hospitality card volume. In Poland, it’s 22%* , in the UK, it’s 25%* and in Ireland, it’s over 60%.*

 

These are among the reasons we’re Marriott’s preferred payments partner in Europe, why Virgin Atlantic calls us a “shrewd choice”, and why the Merchant Payments Ecosystem named us Merchant Acquirer of the Year for 2023/24.

 

You’ll find we’re a team of real people. Easy to talk to and easy to reach with deep-sector expertise.

 

Owned by U.S. Bank, Elavon has more than thirty years of expertise in global payments. We support eight out of ten of the world’s largest hotel brands ** , keeping payments secure and moving fast through the methods and currencies guests and diners want. Our customer
service is available in more than ten European languages, with technical support around the clock and is rated ‘Excellent’ on Trustpilot.

 

Exclusively for Elavon customers, we own and constantly hone one of the industry’s most admired authorisation platforms. It gives you lightning-fast transactions with incredible stability (99.99% uptime). So, even if every day is Black Friday, it wouldn’t impact our processing.

 

And should any card brand falter, we have the clearance to temporarily authorise on their behalf. That’s how robust, reliable and trusted we are.

 

So, why Elavon?
Because together, we’ll make payments great for your guest, simple for your team and brilliant for your business.

 

Sources: *Elavon Europe estimates, based on inputs and data drawn from UK Finance, Central Bank of Ireland and international card schemes. **By number of rooms. Statista 2024.

 

Elavon Financial Services DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.

 

Elavon Financial Services DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.

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