AI has transformed industries around the world. In the retail industry, AI is used to create personalised shopping experiences. In education, it delivers tailored learning content according to an individual’s needs. In healthcare, AI supports professionals by recognising patterns that lead to faster diagnoses. In finance, it plays a key role in forecasting market movements. Yet the industry that has been far slower to embrace this powerful innovation is the hospitality industry.

Restaurants and hotels have always valued the warmth of human service, which is why AI has often been left on the sidelines. While a few businesses use AI chatbots for reservations or utilise AI for operational efficiency, most of the industry has steered away from it. But as the world changes, so must we. The hospitality sector can no longer afford to stand still.

The good news? Embracing AI doesn’t mean replacing people. It means enhancing service and becoming more efficient by employing AI robots.

At first, some may be reluctant to embrace this technology, but once they see how it works hand-in-hand with their team, they’ll quickly appreciate its benefits.  In restaurants, hotels and event halls, robots such as the VELD Delivery Robots are redefining customer service — attracting new customers and delighting children, who love interacting with them.

Robots like these have been in development for years, but VELD Engineering Ltd now delivers the most advanced, safe and reliable AI robots at competitive prices. In addition, VELD Engineering provides year-round support and essential maintenance services to keep your robots running at their best. 

The VELD Delivery Robot takes care of table service with ease: delivering dishes, navigating around obstacles, promoting signature dishes, collecting used plates and even offering personalised celebrations. From singing Happy Birthday or Happy Anniversary to greeting guests at Christmas and other cultural celebrations — even in different languages — it creates memorable moments that make every customer feel special. This gives your staff more time to focus on what truly matters — engaging with guests and building relationships.

With over 24,000 restaurants in London alone, standing out is harder than ever. The VELD Delivery Robots give your business a competitive edge. It adds a high-tech, modern touch to your business while ensuring customers don’t have to wait long for their meals. 

With rising labour costs, a VELD Delivery Robot lets you operate with fewer waiters without compromising service. Unlike staff, robots never call in sick or take holidays, helping you cut expenses significantly. Many businesses find they pay for themselves quickly, saving thousands year after year. Alongside delivery robots, VELD Engineering offers a floor-cleaning robot, factory robots for heavy lifting, and guidance robots that interact with people, give directions, and even act as tour guides.

However, the real benefit goes beyond cost savings and efficiency. The VELD robot future-proofs your business. AI is coming to hospitality, whether the industry is ready or not. By adopting it now, you become a pioneer — one of the early innovators shaping how service is delivered in the years ahead.

Enquire today about the VELD Delivery Robot — it might be the best decision your business makes this year.