Revolutionising restaurant operations: the comprehensive power of modern EPOS systems
Many owners of restaurants and takeaways perceive an EPOS system simply as a means to process payments. Yet, contemporary EPOS systems have the functionality to oversee the entire operation workflow. From the moment an order is placed to the point it's served to the customer, everything can be made more efficient. How is this done? In the past, with traditional counter tills, orders would be verbally communicated to kitchen staff. However, with today's EPOS systems, orders can be directly sent from the till to kitchen display units or printers at designated stations. This establishes a smooth workflow, with each individual at every station being notified when an order comes in. The adoption of a KDS system has led to remarkable transformations for our clients, helping them refine their production lines and gain the competitive edge commonly found in large restaurant chains.
Moreover, modern EPOS systems provide more than just order management; they equip business owners with a comprehensive understanding of their performance. This is made possible through detailed analytics, presented in a user-friendly interface, allowing owners to gain insights into areas for improvement as well as recognizing what is already working well. These valuable analytics can be accessed directly from the till or even your phone, enabling you to effortlessly keep an eye on your business no matter your location. Whether you're on the go or relaxing at home, you can remain connected and informed about your restaurant or takeaway's operation.
Furthermore, it's time to say farewell to the traditional pen-and-paper method. Waitstaff can now utilise handheld devices equipped with the complete menu, enabling them to take orders with just a few quick taps and send them directly to the kitchen from anywhere in the restaurant. This technology not only saves valuable time but also enhances the ability to serve more customers simultaneously.
If you prefer, you can even empower customers to take control of the ordering process themselves. By providing a self-ordering digital menu tablet, complete with custom branding, images, and colours, customers can browse at their leisure. When they're ready to order, a simple press of the order button sends their choices straight to the kitchen. This streamlines the dining experience and adds a contemporary touch that can set your restaurant or takeaway apart from the rest.
At Presto Express, we recognize the complexity and frustration that comes from dealing with multiple vendors to get your business up and running. That's why we offer a one-stop solution for all your EPOS needs. From table reservations to online ordering, staff clock-in/out functions, and much more, we have you covered. So, what are the benefits of this integrated ecosystem for you?
Firstly, should you need assistance with anything, you only have to contact one company, simplifying your support experience. Secondly, all the software is crafted by Presto Express, ensuring that each different solution is fine-tuned for compatibility, delivering a seamless and efficient experience. Lastly, this all-in-one approach allows your business to operate smoothly, reducing reliance on you and letting you enjoy the success of your venture without unnecessary stress.
