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23 Sept 2025

The Future of Hospitality Technology: Why Connection Matters

Coherence Stand: HT225
The Future of Hospitality Technology: Why Connection Matters

Hospitality has always been about people — the welcome, the atmosphere, and the ability to create memorable experiences. Technology is now transforming how these moments are delivered. From seamless guest arrivals and smart room experiences to data-driven insights and digital engagement, the industry is shifting to put technology at the heart of
service. The conversation around hospitality technology often sparks debate: does it enhance or replace the human touch? In reality, it has the power to enable it at scale. 

From intelligent automation that reduces repetitive tasks to platforms that centralise customer preferences, the right tools allow hospitality professionals to spend less time on admin and more time delivering meaningful experiences. The challenge, however, is choosing the right mix of solutions that align with a business’s goals, culture, and resources.

That’s where dialogue matters — sharing lessons, discussing challenges, and hearing how others are adapting. Events like Hospitality Tech Expo provide exactly that forum.

Why Speak With Us at the Expo?

As part of our sponsorship this year, both of our directors and marketing manager, Jules, James and Emily, will be at Stand HT225. Together, they bring a depth of experience in guiding businesses through digital transformation - not just in theory, but in practice.

At Coherence, our work centres on one simple idea: we make it make sense. Technology should never feel overwhelming or confusing. Instead, it should support clarity, confidence, and better decision-making. Conversations at our stand often start with a simple question: what feels complicated right now? Whether it’s integration challenges, fragmented systems, uncertainty about future-proofing, or making the best use of AI, our team believes that clear thinking leads to better outcomes. We make it make sense.

A People-First Approach

Hospitality is built on human interaction. That’s why any conversation about digital transformation must start with people — staff, guests, and partners. We believe technology should adapt to human needs, not the other way around. Our directors will be available throughout the Expo to discuss how businesses can adopt a people-first approach to technology. It’s not about chasing trends. It’s about creating systems and strategies that empower staff, streamline processes, and ultimately create memorable customer experiences.

And of course - we'll have some goodies to hand out! 

What We’re Excited About

● Hearing new perspectives from across the industry on digital adoption.

● Exploring innovative solutions that align with sustainability and guest experience goals.

● Connecting with peers who are navigating similar challenges and opportunities.

Events like these remind us that no business is alone in its digital journey. By talking openly, sharing experiences, and asking questions, we all move forward together.

Join the Conversation

The hospitality sector is evolving quickly, but one thing remains constant: the need for connection. Technology will continue to shape how experiences are delivered, but it’s collaboration and community that ensure those changes are meaningful.

We’re looking forward to two days of learning, discussion, and connection.
If you’re attending, we’d love to meet you at Stand HT225.

 

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