15 & 16
OCT 2024


15 & 16
OCT 2024

How to improve your Google (and other) Reviews scores to boost growth!

When was the last time you checked a business's Google review score before deciding to use their services? Studies show that a staggering 90% of people do this. Your Google review score could be pushing potential customers straight into the hands of your competitors.

Maintaining a positive reputation for your business can be a daunting task. We recognize that customers tend to be more likely to share negative reviews rather than positive ones, leading to an uneven portrayal of your business. Additionally, many individuals hesitate to leave a review even when they have had a fantastic experience.

However, there is a solution to this problem. Enter Rokket, a powerful tool designed to transform your online reputation by boosting your review scores and unlocking new avenues for growth. By utilizing Rokket's powerful tool, you can achieve review ratings you never thought possible.

How it works

Rokket is a simple yet highly effective tool. It works by nudging happy customers to leave a positive review and gives unhappy customers a route to share their negative feedback privately. Below describe the step by step process…

Step 1: Prompt your customers to provide feedback after they've utilized your services, using a QR code, email or SMS (we can help you decide how to do this using your current system)

Step 2: Customers will answer a simple Net Promoter Score (NPS) question: " Would you recommend us to friends and family?"

Step 3: Happy customers, or " promoters," will be gently nudged to leave a review on Google using carefully crafted language based on subtle behavioural psychology techniques.

Step 4: Unhappy customers, or " detractors," will be encouraged to share the issues they experienced privately, reducing the likelihood of negative reviews being left on Google.

Rest assured, all the data collected is conveniently displayed on a comprehensive dashboard, providing you with a bird's-eye view of the customer experience across all your branches. This empowers you to take control of your business's reputation like never before.

Now, you are probably wondering about the cost. Our standard pricing is an affordable £20 per branch per month. Additionally, we offer enterprise discounts for organizations with 50+ branches and the option to cancel any time you like giving just 30 days' notice.

Maintaining a stellar online reputation is paramount for businesses aiming to thrive and grow. Rokket offers a transformative solution, enabling businesses to boost their reviews score and unlock new opportunities for success.

By addressing the business problem caused by low review scores, Rokket empowers businesses to regain trust, increase conversions, improve their online reputation, and leverage data-driven insights. Embrace Rokket and witness the power of a strong online reputation in propelling your business towards new heights of growth.

To learn more click here…

https://rokket.reviews/how-it-works/