Speakers

Kate Burns is a Senior Solutions Consultant and a Reputation veteran. With over 5 years’ experience in various roles within the company under her belt, Kate has enabled some of the UK’s best known brands to achieve higher revenues and sales figures through enhanced online reputations and customer experience. Kate Burns is Senior Solutions Consultant for Reputation’s EMEA operations. Her team is focussed on helping enterprises understand how to combine online reputation management, and customer feedback with customer experience to generate outcomes like increased search rankings, customer numbers & revenue. Kate’s experience and approach helps enterprises understand both the application and the result of deploying the Reputation platform by focusing on how their customers find them, choose them and translating feedback into improvements in business operations.