Dan Maimone
Harri
Your 2024 People Strategy: Lessons from 380+ UK Hospitality Brands
The customer experience will never surpass the employee experience. So it's crucial to understand emerging hiring, employee experience, and engagement trends.
This session reviews recent research from CGA and Harri on the Employee Experience in Hospitality, which surveyed hundreds of operators and thousands of frontline workers. Employee satisfaction, engagement, and retention have never been more important - and people teams, executive leadership, and boards can use these insights to drive their 2024 strategy and win in the market.