Brand promise is aspirational. Reputation is reality.
Modern hospitality brands need to bridge this gap to ensure their menu and services on offer is the reality at the local level.
Remember, your restaurants have their reputation in the hands of their consumers. So, what does this all mean? Join
Reputation''s Kate Burns as she discusses how you can leverage peer feedback to fill more tables, as well as the latest
industry trends we''re seeing here at Reputation.