Kieron Bailey
Founder
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Otolo
"It's a Retention Thing" Making Technology Work for You!
The session will start with a keynote speech by Kieron, sharing reflections and strategies from his 25 year career in hospitality operations on retaining your people today. The battle for retention has intensified & requires a tailored approach to your people, the days of a Perkbox subscription being enough are gone, we need to speak to them where & how makes sense to them, connecting to what is important to them!