15 & 16
OCT 2024


15 & 16
OCT 2024

Mohamed Al Fayed: Speaking at the Hospitality Tech Expo

Mohamed Al Fayed

Grubtech

The Customer Experience of Tomorrow

"The Customer Experience of Tomorrow," led by Grubtech CEO Mohammed Al Fayed, explores Generation Alpha''s impact on the restaurant industry, digital currency usage, sustainability preferences, and emerging trends like AI, metaverse interactions, NFT loyalty programs, and robotic food preparation. A glimpse into the future, it reflects the dynamic shifts shaping customer behavior and expectations.

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About Mohamed Al Fayed

Mohamed Al Fayed, CEO and co-founder of Grubtech, is a global tech disruptor leveraging 20 years of experience. His startup, revolutionizing cloud kitchens and restaurants'' operations with advanced digital tools, has grown rapidly under his leadership to serve 15 countries, managing food orders for significant entities like Delivery Hero''s Talabat. Moe pioneered omnichannel solutions, launching brands like Mamas and Papas, Gap in the GCC, and the region''s first two-hour e-commerce delivery. He also founded Ounass, the largest luxury online marketplace. As the SVP of Omnichannel at Al Tayer Group, Moe grew key divisions of Fortune 100 retailers, including Macy’s. A dual-degree holder from Florida International University, his digital disruption efforts have earned him recognition, including Caterer Middle East’s Power 50 list of 2021. A regular media feature and keynote speaker, Moe remains committed to driving digital transformation.