Seminar Theatre 9: Sponsored by Grubtech
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Tuesday
12.30 - 13.00
James O'Sullivan
KobasSmart Tech, Smart Savings: Tips for Controlling and Cutting Costs
Join us in this discussion about hospitality cost management featuring James O'Sullivan, CEO and Founder of Kobas, along with guests. Sharing practical strategies and tips, they'll reveal how leveraging certain technologies can help businesses control and cut costs. Whether you're an owner or manager, this session will assist you with becoming better equipped when navigating present and future cost challenges.
13.15 - 13.45
Christian Mouysset
TenzoHow did Hospitality sales look in 2023 and why proactive strategy can foster stronger results?
14.45 - 15.15
Dan Maimone
HarriYour 2024 People Strategy: Lessons from 380+ UK Hospitality Brands
The customer experience will never surpass the employee experience. So it''s crucial to understand emerging hiring, employee experience, and engagement trends. This session reviews recent research from CGA and Harri on the Employee Experience in Hospitality, which surveyed hundreds of operators and thousands of frontline workers. Employee satisfaction, engagement, and retention have never been more important - and people teams, executive leadership, and boards can.
15.30 - 16.00
Scott Muncaster
AdactusAI in Restaurants - Risks and Opportunities
Technology has become an ever-present part of our lives, and businesses are using it more and more to attempt to provide better services and a more accurate experiences to their customers. During this session we will be discussing the risks and opportunities of using AI in restaurants and how willing customers are to use technology.
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Wednesday
10.30 - 10.45
Rhys Edgell
Immervox LtdSecure Spirits - Leveraging Cybersecurity and Unified Communications Successfully in Hospitality
Discover how Unified Communications (UC) and cybersecurity can revolutionise your hospitality business for success. Experience streamlined communication, heightened guest experiences, increased efficiency, and enhanced productivity. Protect sensitive data from cyber threats, meet compliance standards, and ensure business continuity. Gain a competitive advantage by embracing these transformative technologies. Join us for an informative talk on leveraging UC and cybersecurity to unlock your business's full potential.
11.00-11.30
Eric Guo
SPARK EPoSHow IoT and AI are Reshaping the Hospitality Industry?
In this seminar, Eric will explore the transformative influence of the Internet of Things (IoT) and Artificial Intelligence(AI) on the hospitality industry. With a focus on connected devices and their communication capabilities, he will delve into the current IoT and AI trends in hospitality, emphasising mobile apps, self-service options, data analytics, robotic technologies, and smart devices. He will draw comparisons between IoT adoption in the East and the West, taking into account the significant influence of the post COVID-19 pandemic. Eric will underscore the vast opportunities that hospitality businesses can embrace by leveraging IoT innovations, including contactless experiences, personalised services, and automation.
11.45 - 12.15
Kevin Dixon & Jo Lynch
Tevalis & KAM MediaUnravelling the Tech Stack Challenge – an Operator Perspective
12.30 - 13.00
Peter Petroulas
WizButler - Intelligence by ResButlerThe world’s most advanced restaurant booking, ordering and management system.
13.15 - 13.45
Rhys Edgell
Immervox LtdSecure Spirits - Leveraging Cybersecurity and Unified Communications Successfully in Hospitality
Discover how Unified Communications (UC) and cybersecurity can revolutionise your hospitality business for success. Experience streamlined communication, heightened guest experiences, increased efficiency, and enhanced productivity. Protect sensitive data from cyber threats, meet compliance standards, and ensure business continuity. Gain a competitive advantage by embracing these transformative technologies. Join us for an informative talk on leveraging UC and cybersecurity to unlock your business's full potential.
14.45 - 15.15
Rob Easton
Shield SafetyRiskProof: Advancing Technology in Hospitality Risk Management
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